Help for the current product
How can we help?
Find help for visual tools, printing, Play, accessibility, privacy, corrections, or professional collaboration.
Help articles and support are not clinical or emergency services. Do not send urgent or sensitive clinical information through ordinary support.
Choose what you are using
First–Then Board
Create two visible steps, change the words or pictures, and print the current board.
Open the boardTransition Countdown
Choose a visual warning, start, pause, stop, reset, or enter full screen.
Open the countdownPlay
See the release standard, current public game status, adult details, and ways to stop.
Visit PlayAccessibility
See current support, known limits, and how to report a barrier.
View accessibilityPrivacy and data
Understand what the current tools hold in memory and what existing games may save locally.
See the data boundaryPrinting or another issue
Tell us what happened, which page you used, and your browser or device when relevant.
Contact supportQuick answers
Do I need an account?
No. The current First–Then Board, Transition Countdown, Path, and guides work without an account.
Where is my board saved?
It is not saved. Your current words and picture choices stay in the open page and disappear when the page is closed or refreshed.
Can I print the board?
Yes. Use Print board and choose your printer or Save as PDF in the browser print dialog.
Why is the countdown silent?
The current release is visual by design. Optional spoken prompts will be introduced only after their content, voice, sound mix, and user controls pass review.
Are all 71 games final?
No. The catalog is in public beta, so games may change or be removed while they are improved.